FAQ

You can read more about our return process here.

Yes, you are more than welcome to return your online order in any of our stores, given within the return time frame.

Unfortunately, we cannot administrate exchanges of items purchased online. If you want to exchange something bought online, please return the item/items and place a new order online.

If items were purchased in-store the exchange frame extends to 14 days after purchase.

In our mission to lessen our footprint on the environment, we’ve decided to charge a small fee for returns. When returning a garment, the return fee will be deducted from your refund automatically, meaning you will be refunded in full minus the return fee. You can find the return fee per location under Shipping and Returns.

Yes, you're more than welcome to return in any of our stores as long as they have been purchased in the same country. In other words, a garment bought in Denmark cannot be returned in a store in Sweden.

You can read more about Klarna and get immediate help via this link.

All orders to the United Kingdom are shipped with DDP (Delivery Duty Paid). This means that no extra costs for taxes, customs and duties will apply the customer after purchase.

You can always send us an email at customercare@adaysmarch.com to see if you can cancel or make a change to your order. Since we try to work as fast as possible with our orders, your order might already be on its way to you, in which we can't make any changes.

We accept returns on all orders (including items on sale), besides underwear and swimwear for hygienic reasons. The return time frame extends from 14 days from the day the delivery day. The garment needs to be in original condition, unworn, and with all tags still attached to the garment.

We will ship your order as soon as possible. When your order is shipped, you will receive a shipping confirmation via email. All of our shipments are trackable through the delivery company. All details can be found in your shipping confirmation.

If you didn't receive an order confirmation and can't find it in either your inbox or spam, send us an email to customercare@adaysmarch.com and we'll happily help you out.

At the moment, we're not offering gift cards online. The voucher and/or gift card can only be used in-store.

For countries outside of the EU, we ship with DDU, which means it is up to your local customs to decide the amount of tax you need to pay for your order.

We ship all orders from our Central Warehouse, located in the south of Sweden.

If you receive an item that you think is defective or has a production error, please contact us at customercare@adaysmarch.com and we will help you out.

We do not charge for uncollected parcels. However, if you can't collect your order in time, please reach out to customercare@adaysmarch.com, and we will be happy to find a solution for you to avoid unnecessary shipping.

Don't hesitate to contact us through customercare@adaysmarch.com or by live chat. We aim to answer your request as soon as possible.