Terms of use

About

This website is managed by A Day's March Shirts & Staples AB (after this, referred to as A Day's March or We), company registration number 556947-8745, Kronobergsgatan 49, 112 33 Stockholm, Sweden.

Orders

After purchasing an item on adaysmarch.com, the customer will receive an e-mail with an order confirmation.

All purchases are binding. If a purchase is made out of a mistake, be sure to contact us immediately after your purchase.

We reserve the right to refuse or cancel your order at any time for specific reasons, including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

Pricing and duties

Prices include VAT apart from orders in the US. Purchases from the US are subject to the Export of goods, article 146 Council Directive 2006/112/EC; therefore, no VAT is added to the transaction. Purchases outside the European Union may be charged with import duties and taxes.

Payments

We accept Visa®, Mastercard®, American Express®, and Ideal®. Payment is debited from your card at the time of dispatch. You can also pay with PayPal® outside Sweden, Denmark, Germany, and The Netherlands, where we use Klarna® as a payment method (invoice and debit card payment options). You can read more about Adyen's Terms and Conditions here.

Invoice payments

In cooperation with Klarna® for Sweden, Denmark, Germany, and the Netherlands. A fast, minor check will confirm your personal information and accept your purchase. Your shipping address needs to be your registered residence when using invoice payment.

Delivery and shipment

We are handling all orders as fast as possible. However, please keep in mind that orders are being processed during working hours on weekdays and that delivery times can be slightly longer during sales periods. Potential shipping fees for orders below a certain amount will be calculated at checkout. Please note that shipping fees are non-refundable if the customer paid this in the first place.

Returns and exchanges

A Day's March offers a 14-day return policy. All of our returns are managed by DHL. If you can't or don't want to return with DHL, you are responsible for paying the freight charges yourself. In addition, you are responsible for printing freight labels for the return and that the garment is in the same condition as you received it in.

In our mission to lessen our environmental footprint, we’ve decided to charge a small fee for returns. When returning a garment, you will be refunded in full for what you’ve returned, except for the return fee.

Return fee per location:
Sweden 45 SEK
Europe 4,5 EUR
United Kingdom 5 GBP
International orders 7 USD
Denmark 45 DKK
Norway 45 NOK

You will not be charged the return fee if you choose to return in any of our physical stores.

All items must be returned in their original condition – clean, unworn, and with all tags attached. For hygiene reasons, swimwear and underwear are non-returnable, and shoes must be tried on a carpet until you have decided to keep them. Before a refund is issued, we control the condition of the garment and allow ourselves the right to reject returns that are not returned in the original condition. We will, in such cases, ship back the order to the customer, and a refund won't be issued.

We will issue a refund once we have received your return. However, please note that it takes up to 10 working days for the money to return to the consumer's bank account, depending on the chosen payment method.

Complaint rights

The consumer always has the right to return defective goods within three years from purchase, provided you inform us of the defect within a reasonable time frame after the item's fault has been discovered. Returns made within two months of discovering the defect are always considered to have been returned within a reasonable time. We provide repair solutions based on regional consumer laws in case of defective products. For a product to be considered flawed, the defect must have occurred before it was sold. If you return a defective product within six months from the date of sale, the fault is deemed to have happened before it was sold unless we show that this is not the case. If the return is made more than six months past the sale, you must provide proof that the defect occurred before the date of purchase.

Privacy and cookies

We recognize the importance of protecting the privacy of personal and financial information. Therefore, we have instituted strict policies and security measures to protect the information you provide us. When you register online with A Day's March, you consent to process and use such submitted personal data following this privacy policy. This privacy policy applies to all protected personal information collected, maintained, or used by A Day's March. Data transferred to a third party is solely used to fulfill the obligations from A Day's March to you as a customer. We may transfer data to the third-party vendors of A Day's March if necessary – for example, in connection with deliveries (your address) or payments (your bank details) but only to make your purchase and experience with A Day's March as smooth as possible.

Cookies are used on the site to improve your experience of the site. The cookie identifies your computer and allows the site to remember your settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject this cookie usage or tell your browser to erase the cookie at the end of your visit. The webshop cannot be used if cookies are disallowed.

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Privacy and cookies Shipping and returns