Condition for returns
Please note, all items must be returned in their original condition – clean, unworn and with all tags attached – together with the returns form. For hygiene reasons, swimwear and underwear are non-returnable and shoes must be tried on a carpet surface until you have decided to keep them.
A Day’s March offers a 14 day return policy. Any product that you return must be in the same condition that you received it and in the original packaging. Refunds for debit/credit card purchases take approximately 5-10 business days, depending upon the bank.
– Also, we would kindly ask for our customers to give reason for the return to help us improve in the future
How to return your shipment
1. Place the item/items in the original box in their original packaging together with the Delivery Note.
2. Attach the Return Label on top of the package and hand it in at your nearest PostNord/DHL Service Point or call DHL to make a booking. Make sure to remove/cover the original address label.
Outside of the EU
For our customers returning/exchanging items outside of the EU, the two copies of Commercial Invoices that came with the order needs to be signed and attached with the shipment.
Unfortunately, we cannot administrate exchanges of items purchased online. If you want to make an exchange, please return the item/items and place a new order online.
We accept Visa, Mastercard and debit cards.
In cooperation with Klarna. A fast, minor check will be run to confirm your personal information and accept your purchase. You have 14 days to fulfill the payment, otherwise a delay fee will be added. When using invoice payment your shipping address needs to be your registered residence.
Getting a refund
As soon as we have received your return – we will make the refund. Please note that it takes up to 10 working days for the money to arrive back to your account depending on chosen Payment Method.
Questions regarding web orders:
+46 (0)31 13 01 02
A Day’s March Shirts & Staples AB
Södra Larmgatan 13
411 16 Göteborg
Sale items are not exchangeable, but you can return your purchase within 14 days for a full refund.
All orders are fully traceable. Visit posten.se and fill in your tracking number to see the location of your order and get the latest shipping status. Swedish orders are shipped with Posten. You will receive an email with a tracking number and other information once your order is submitted.