Shipping & Returns

Shipping to Sweden

We like to offer our customers the same experience when purchasing online as they do when buying in one of our stores. Therefore we offer free shipping on all orders, and free returns, on all orders above 500 SEK.

In Sweden we use Shipping with PostNord MyPack.

Delivery time: 2-4 business days (delivery times may be slightly delayed during sale periods).

Delivery to your local delivery point. You will receive a text message or email when your package is ready to be collected.

After placing your order a confirmation will be sent by email. All orders are fully traceable.

Please note: delivery times are not guaranteed. Delays caused by payment authorization or product availability are not taken into account.

International Shipping

ADM uses DHL Express for all shipments outside of Sweden.

All orders are processed and delivered within 3-4 business days within EU. All orders outside EU will be delivered within 5-7 days. Delivery times may be slightly delayed during sale periods. All orders are fully traceable using DHL Track and Trace. Your shipping cost will be calculated at checkout.

For our customers returning items outside of the EU, the two copies of Commercial Invoices that came with the order needs to be signed and attached with the shipment.

Import duties and taxes may be charged on orders being shipped outside the EU. These charges are set by the Customs Authority of the destination country. You will be liable for paying any duties, taxes and fees upon receiving the order.

Please note: delivery times are not guaranteed. Delays caused by payment authorization or product availability are not taken into account.

Click here http://www.dhl.com/en/express/tracking.html to track your order.

We currently ship to the following countries outside of Sweden: Australia, Austria, Belgium, Bulgaria, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Republic of Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovenia, South Korea, Spain, United Kingdom, United States and Vietnam.

Free returns

Thank you for shopping at A Day´s March. If you are not fully satisfied with your order, we are here to help. For returns, items need to be in their original condition, unworn with all tags attached together with the Delivery Note within 14 days. For hygiene reasons, swimwear and underwear are non-returnable and shoes must be tried on a carpet surface until you have decided to keep them.

Also, we would kindly ask for our customers to give reason for the return to help us improve in the future.

Within the EU - how to return your shipment

1. Place the item/items in the original box in their original packaging together with the Delivery Note.

2. Attach the Return Label on top of the package and hand it in at your nearest PostNord/DHL Service Point or call DHL to make a booking. Make sure to remove/cover the original address label.

For orders within Sweden (PostNord)

Hand it in at your nearest PostNord Service Point.

For orders within the EU (DHL)

Hand it in at your nearest DHL Service Point or call DHL to arrange a pick-up.

For orders outside of the EU (DHL)

To arrange a return, simply e-mail us at:

customercare@adaysmarch.com

Write "return" and your order number in the subject line, and we will get back to you as soon as possible with instructions on what to do next.

Refunds

As soon as we have received your return – we will make the refund. Please note that it takes up to 10 working days for the money to arrive back to your account depending on chosen Payment Method.

Exchanges

Unfortunately, we cannot administrate exchanges of items purchased online. If you want to make an exchange, please return the item/items and place a new order online.

Defective items?

If you receive an item that you think is defected or has production error, please contact us at customercare@adaysmarch.com and we will help you out.

Shipping delays

We are handling all orders as fast as possible. Please note that orders are being processed during working hours on weekdays.

Questions?

Do not hesitate to contact us at customercare@adaysmarch.com if you have any questions. We are happy to help.